A user attempting to register for an Anthropic certification program encountered significant issues with the process. After initially receiving confirmation and a link, the exams were moved to Pearson VUE, but the user never received the necessary email to sign up. Despite multiple attempts to contact Anthropic's certification and academy support, the user has received no response, leading to frustration with the company's customer support. AI
RANK_REASON User complaint about customer support for a certification program, not a core AI development or release.
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