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Cursor user loses 90% of credits after same-day Pro+ upgrade

A Cursor user reported losing approximately 90% of their Pro credits after upgrading to Pro+ on the same day their Pro credits reset. The user contacted support, who confirmed that credits do not roll over when upgrading and were unable to offer a goodwill credit. This situation has led the user to question the credit system's logic and seek advice on optimal upgrade timing. AI

IMPACT Highlights potential friction points in AI tool subscription models that could affect user adoption.

RANK_REASON User-reported issue with a software product's billing/credit system.

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AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Cursor user loses 90% of credits after same-day Pro+ upgrade

COVERAGE [1]

  1. r/cursor TIER_2 English(EN) · /u/Latter_Associate4015 ·

    Upgraded to Pro+ same day my Pro credits reset and lost ~90% of it instantly, is this really how it's supposed to work?

    <!-- SC_OFF --><div class="md"><p>So this happened to me today and I'm still kind of annoyed about it. My Pro billing cycle reset this morning, used maybe 10% of it, then later in the day figured I'd probably need more room this month so I upgraded to Pro+. Opened the dashboard a…