A Cursor user reported losing approximately 90% of their Pro credits after upgrading to Pro+ on the same day their Pro credits reset. The user contacted support, who confirmed that credits do not roll over when upgrading and were unable to offer a goodwill credit. This situation has led the user to question the credit system's logic and seek advice on optimal upgrade timing. AI
IMPACT Highlights potential friction points in AI tool subscription models that could affect user adoption.
RANK_REASON User-reported issue with a software product's billing/credit system.
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