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AI chatbots for health: Benefits, risks, and self-disclosure study

A study involving 1,388 Dutch participants explored the use of AI chatbots for health-related inquiries. The research found that perceived benefits positively influenced users' intentions to use chatbots and their willingness to self-disclose sensitive health information, while perceived risks had a negative association. Participants showed higher intentions for low-sensitive topics compared to high-sensitive ones, though individual characteristics also played a role in these perceptions and intentions. AI

IMPACT Findings suggest that user trust and perceived utility are key drivers for AI adoption in sensitive health contexts.

RANK_REASON The cluster contains a research paper published on arXiv detailing a study on the use of AI chatbots for health-related topics.

Read on arXiv cs.AI →

AI-generated summary · Google Gemini · from 2 sources. How we write summaries →

AI chatbots for health: Benefits, risks, and self-disclosure study

COVERAGE [2]

  1. arXiv cs.AI TIER_1 English(EN) · Gwenn Beets, Anniek Jansen, Saar Hommes, Ruben D. Vromans, Leonie Westerbeek, Supraja Sankaran, Julia C. M. van Weert, Emiel J. Krahmer, Nadine Bol ·

    LLMs for health: Perceived benefits, risks, intention to use AI chatbots, and willingness to self-disclose across sensitive health topics

    arXiv:2607.09253v1 Announce Type: cross Abstract: AI chatbots are increasingly used for answering health-related questions. This study examines the role of topic type discussed with an AI chatbot and individual characteristics on perceived benefits and risks, intention to use an …

  2. arXiv cs.AI TIER_1 English(EN) · Nadine Bol ·

    LLMs for health: Perceived benefits, risks, intention to use AI chatbots, and willingness to self-disclose across sensitive health topics

    AI chatbots are increasingly used for answering health-related questions. This study examines the role of topic type discussed with an AI chatbot and individual characteristics on perceived benefits and risks, intention to use an AI chatbot, and willingness to self-disclose healt…