An indie game developer has criticized Steam's refund policy, stating that the "no questions asked" approach makes it too easy for players to exploit the system. The developer claims to have refunded 55,000 sales, attributing the issue to the two-hour playtime limit for refunds. This policy, they argue, should not allow refunds for games played beyond a certain threshold. AI
RANK_REASON The cluster contains commentary from an indie developer about a platform's policy, and a historical piece about a website.
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