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Starbucks builds in-house AI tools, challenging Microsoft and IBM

Starbucks is developing its own AI-assisted replacements for Microsoft and IBM software used for inventory management and maintenance, signaling a potential shift in enterprise software purchasing. This move, driven by AI-assisted development capabilities that reduce build times, could lead companies to bring more software development in-house rather than relying on external vendors. While Starbucks is still utilizing Microsoft's Azure cloud and AI infrastructure, its decision to build custom tools suggests a broader trend of enterprises seeking deeper ownership and customization of their AI operations to gain a competitive edge. AI

IMPACT Companies may shift from buying enterprise software to building custom AI solutions, potentially reducing reliance on major vendors like Microsoft and IBM.

RANK_REASON Article discusses a company building its own software tools using AI, impacting its relationships with software vendors.

Read on Forbes — Innovation →

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Starbucks builds in-house AI tools, challenging Microsoft and IBM

COVERAGE [1]

  1. Forbes — Innovation TIER_1 English(EN) · Sandy Carter, Contributor ·

    Starbucks Just Fired A Warning Shot At Microsoft And IBM AI Apps

    Starbucks is building AI tools to replace Microsoft and IBM software, targeting its $400 million spend. Why software stocks fell and the four things leaders do next.