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OpenAI scrambles to fix ChatGPT Work issues after launch

OpenAI has acknowledged several issues following the launch of ChatGPT Work and GPT-5.6 Sol. Users have reported excessive compute usage, a confusing desktop interface, and unclear distinctions between different features. Additionally, there have been concerns about data deletion and regressions in existing workflows. AI

IMPACT User experience and workflow issues with ChatGPT Work may hinder enterprise adoption and require significant post-launch fixes from OpenAI.

RANK_REASON The article discusses issues with a recently launched product, ChatGPT Work, and a related model, GPT-5.6 Sol, indicating problems with user experience and functionality.

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OpenAI scrambles to fix ChatGPT Work issues after launch

COVERAGE [1]

  1. The Decoder TIER_1 English(EN) · Matthias Bastian ·

    OpenAI admits it "didn't get everything quite right" with ChatGPT Work launch and scrambles to fix UX and costs

    <p><img alt="" class="attachment-full size-full wp-post-image" height="816" src="https://the-decoder.com/wp-content/uploads/2026/07/chatgpt_at_work_gpt4_office.png" style="height: auto; margin-bottom: 10px;" width="1456" /></p> <p> Following the launch of ChatGPT Work and GPT-5.6…