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NYC mandates simple subscription cancellations with new 'Click-to-Cancel' rule

By PulseAugur Editorial · [1 sources] ·

New York City Mayor Mamdani has introduced a "Click-to-Cancel" rule designed to simplify subscription cancellations for city residents, effective October 1. This rule, enforced by the Department of Consumer and Worker Protection, mandates that companies offer straightforward online cancellation processes, preventing the use of complex methods like phone calls or lengthy procedures. The initiative revives a previously abandoned FTC protection and also includes provisions against charging customers to return free promotional items associated with subscriptions, with violations incurring penalties starting at $525 per instance. AI

RANK_REASON New York City policy change impacting consumer rights and business practices. [lever_c_demoted from significant: ic=1 ai=0.1]

Read on Engadget →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

NYC mandates simple subscription cancellations with new 'Click-to-Cancel' rule

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New York City policy change impacting consumer rights and business practices. [lever_c_demoted from significant: ic=1 ai=0.1]
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policy
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Low
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61 days old
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COVERAGE [1]

  1. Engadget TIER_1 English(EN) · [email protected] (Ian Carlos Campbell) ·

    Mamdani announces new Click-to-Cancel rule for New York City

    The rule revives a proposed FTC protection that was abandoned last year.

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