A user reported a critical issue with Anthropic's Claude AI after upgrading to a higher-tier plan. The user experienced a loss of functionality, specifically the inability for Claude Desktop/Cowork to access underlying file systems and tools, immediately following the plan upgrade. Despite troubleshooting and submitting multiple requests to Anthropic support, the user has not received a resolution and is seeking advice on potential workarounds or escalation methods. AI
IMPACT Potential disruption for users relying on Claude for complex workflows, highlighting potential stability issues with higher-tier plans.
RANK_REASON User-reported issue with a commercial product, not a new release or research.
AI-generated summary · Google Gemini · from 1 sources. How we write summaries →
