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SAP resolves EU antitrust probe with legacy support changes

SAP has adjusted its policies regarding legacy product support to comply with European Union antitrust regulations. The company is eliminating reinstatement fees for customers seeking to resume support for older products. Additionally, SAP will cap the charges for back-maintenance, effectively resolving an ongoing antitrust probe by the European Commission. AI

RANK_REASON Resolution of an antitrust probe by a major regulatory body impacting a large enterprise software vendor's policies. [lever_c_demoted from significant: ic=1 ai=0.0]

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SAP resolves EU antitrust probe with legacy support changes

COVERAGE [1]

  1. The Register — AI TIER_1 English(EN) ·

    SAP makes it easier for customers to shop for legacy product support, ending EU antitrust probe

    Vendor drops reinstatement fees and caps back-maintenance charges ahead of the ECC support cliff