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Wharton expert: Organizational change, not tech, is the AI bottleneck

Companies are struggling to integrate AI effectively due to organizational inertia rather than technological limitations, according to Wharton professor Eric Bradlow. He emphasizes that redesigning work to foster human-AI partnerships is crucial for unlocking AI's potential, which he sees as a driver for revenue enhancement and new business models, not just cost reduction. Bradlow also notes that while AI may democratize knowledge, it increases the value of deep human expertise for training and validating AI systems, necessitating a focus on employee reskilling and talent redistribution. AI

IMPACT Highlights the critical need for organizational redesign and human-AI collaboration to realize AI's business potential.

RANK_REASON Expert opinion piece discussing the challenges of AI adoption in businesses.

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Wharton expert: Organizational change, not tech, is the AI bottleneck

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  1. Fortune TIER_1 English(EN) · Sheryl Estrada ·

    Companies still don’t know how to incorporate AI in a holistic way, says Wharton expert

    The real bottleneck isn’t the models—it’s change management and whether leaders can bring people along to work with AI as a partner.