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Hong Kong proposes refund fee for prepaid contract cooling-off period

Hong Kong is proposing a seven-day cooling-off period for prepaid beauty and fitness contracts, but customers seeking refunds will be required to pay an administrative fee. This measure aims to prevent potential abuse of the refund system. The government has launched a public consultation on this and other policy proposals to enhance consumer protection against unfair sales practices. AI

RANK_REASON Significant policy proposal regarding consumer protection and contract law. [lever_c_demoted from significant: ic=1 ai=0.0]

Read on SCMP — Tech →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Hong Kong proposes refund fee for prepaid contract cooling-off period

COVERAGE [1]

  1. SCMP — Tech TIER_1 English(EN) · Ambrose Li ·

    Customers seeking refunds during cooling-off period will need to pay admin fee

    Hong Kong customers seeking refunds under a proposed seven-day cooling-off period for prepaid beauty and fitness contracts will be required to pay an administrative fee to curb potential abuse of the mechanism, the government has said. Authorities last week launched a two-month p…