The UK's Driver and Vehicle Standards Agency (DVSA) is facing user complaints about its driving test booking system being inaccessible for a week. While users report widespread connection errors and an inability to load the site across various devices and browsers, the DVSA claims the system is operational. The agency attributes the issues to individual browser configurations rather than a system-wide outage, despite the system's known vulnerabilities to bots and its age. AI
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RANK_REASON The article discusses a malfunctioning government IT system and the agency's response, which is a common type of news item related to operational tools.