A Reddit user reported an issue where their account was unexpectedly upgraded to the Claude Max plan and charged $107, despite having previously cancelled their subscription. Furthermore, the user is experiencing a rapid, unexplained draining of their 5-hour usage limit, reaching 100% within minutes without any interaction with the AI. They are seeking advice on how to contact Anthropic support to resolve the billing error and the background token consumption. AI
IMPACT Indicates potential issues with subscription management and usage metering for Anthropic's Claude Max users.
RANK_REASON User-reported issue with a specific product tier, not a company-wide release or major event.
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