A user reported being unexpectedly logged out of Anthropic's Claude AI and having their account banned due to an age restriction, despite being over 18. The user received an email stating they were banned for being under 18 and was asked to provide government ID or photographs for verification. This issue has disrupted the user's research work, leading them to consider alternatives like DeepSeek V4.1, GLM 5.3, Kimi, or ChatGPT. AI
IMPACT Potential user frustration with age verification systems in AI products.
RANK_REASON User complaint about a product feature, not a systemic issue or new release.
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