The use of AI by citizens has created additional work for municipal case handlers, contrary to the goal of AI freeing up time for important tasks. Experts believe the government has not considered the negative consequences of AI, and the minister's response to this criticism is included. AI
IMPACT AI implementation may not always lead to efficiency gains and could inadvertently increase workload in certain public service sectors.
RANK_REASON Article discusses expert opinions and potential negative consequences of AI adoption, rather than a specific event like a release or policy change.
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