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Users question ChatGPT's lack of shopping adoption despite new features

Users on Reddit are discussing why direct shopping features within ChatGPT have not gained significant traction. Despite OpenAI integrating product search, live pricing, and checkout capabilities with some merchants, participants note that most users still prefer traditional platforms like Amazon or Google for their purchases. Common reasons cited for this lack of adoption include habit, trust concerns, and limited product selection. AI

IMPACT Direct shopping integration within AI chatbots has yet to gain user traction, suggesting a gap between AI capabilities and consumer purchasing habits.

RANK_REASON User discussion about the adoption of a product feature.

Read on r/OpenAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Users question ChatGPT's lack of shopping adoption despite new features

COVERAGE [1]

  1. r/OpenAI TIER_2 English(EN) · /u/Troy_and_Abed6396 ·

    Why hasn't shopping directly inside ChatGPT caught on?

    <!-- SC_OFF --><div class="md"><p>OpenAI keeps adding real shopping features (product search, live prices, instant checkout with some merchants), but I don't personally know a single person who buys through ChatGPT instead of just going to Amazon or Google.</p> <p>Is anyone here …