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Hong Kong proposes consumer protection for prepaid beauty and fitness contracts

Hong Kong is proposing new consumer protection measures, including a seven-day cooling-off period and a 14-day refund window for prepaid beauty and fitness contracts. These proposals aim to address a significant number of consumer complaints related to high-pressure sales tactics and long-term contracts with large prepayments. The government is seeking public feedback on these measures, which also include a two-year limit on contract durations and enhanced powers for the Customs and Excise Department. AI

RANK_REASON Significant policy proposal by a government entity. [lever_c_demoted from significant: ic=1 ai=0.1]

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Hong Kong proposes consumer protection for prepaid beauty and fitness contracts

COVERAGE [1]

  1. SCMP — Tech TIER_1 English(EN) · Natalie Wong ·

    Hong Kong proposes cooling-off period for beauty, gym deals to curb hard-sell tactics

    Hong Kong has proposed a statutory seven-day cooling-off period and a 14-day refund window for prepaid beauty and fitness contracts as part of efforts to strengthen consumer protection amid persistent complaints against unfair trade practices and high-pressure sales tactics. The …