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Gen Z embraces AI for homebuying research, but still trusts realtors for closing

A recent study by the Bank of America Institute reveals that approximately one-third of Generation Z individuals are utilizing AI tools for their homebuying research. This indicates a significant generational shift in how younger demographics approach major financial decisions, with Gen Z showing a greater inclination towards AI compared to older generations who still prefer human experts. Despite their reliance on AI for research on property values and neighborhoods, Gen Z still turns to human realtors for crucial aspects of the closing process, such as legal and contractual advice. AI

IMPACT This trend suggests a growing reliance on AI for significant financial decisions, potentially reshaping industries like real estate and financial services.

RANK_REASON Article discusses a trend in consumer behavior regarding AI use, citing a study and expert opinions, rather than a specific product launch or frontier release.

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Gen Z embraces AI for homebuying research, but still trusts realtors for closing

COVERAGE [1]

  1. Fortune TIER_1 English(EN) · Marco Quiroz-Gutierrez ·

    One in three Gen Zers is letting AI do their homebuying homework, but they still trust realtors with the closing process

    More than half of prospective buyers prefer humans for legal or contractual advice.