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Gen Z embraces AI for homebuying research, but still trusts realtors for closing

A recent study by the Bank of America Institute reveals that approximately one-third of Generation Z individuals are utilizing AI tools for their homebuying research. This indicates a significant generational shift in how younger demographics approach major financial decisions, with Gen Z showing a greater inclination towards AI compared to older generations who still prefer human experts. Despite their reliance on AI for research on property values and neighborhoods, Gen Z still turns to human realtors for crucial aspects of the closing process, such as legal and contractual advice. AI

IMPACT This trend suggests a growing reliance on AI for significant financial decisions, potentially reshaping industries like real estate and financial services.

RANK_REASON Article discusses a trend in consumer behavior regarding AI use, citing a study and expert opinions, rather than a specific product launch or frontier release.

Read on Fortune →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Gen Z embraces AI for homebuying research, but still trusts realtors for closing

How we ranked this

Signal score
0 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Commentary
Article discusses a trend in consumer behavior regarding AI use, citing a study and expert opinions, rather than a specific product launch or frontier release.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, opinion
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
Standard
On-topic for AI-industry coverage; kept in the public index.
Story freshness
93 days old
Aged out of breaking-news scoring windows; ranking reflects the durable signal from the full source set.

Full methodology in our editorial standards.

COVERAGE [1]

  1. Fortune TIER_1 English(EN) · Marco Quiroz-Gutierrez ·

    One in three Gen Zers is letting AI do their homebuying homework, but they still trust realtors with the closing process

    More than half of prospective buyers prefer humans for legal or contractual advice.