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AWS launches omnichannel ordering with Bedrock AgentCore and Nova 2 Sonic

Amazon Web Services has introduced a new solution for building omnichannel ordering systems that integrate voice and digital channels. This system leverages Amazon Bedrock AgentCore for secure, scalable AI agent deployment and Amazon Nova 2 Sonic, a speech-to-speech foundation model, for real-time voice interactions. The architecture separates frontend, AI agent, and backend services, utilizing managed AWS services for authentication, order processing, and location-based recommendations to reduce operational overhead. AI

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RANK_REASON This is a product announcement detailing a new solution built on existing AWS services and models, rather than a novel model release or a significant industry-wide shift.

Read on AWS Machine Learning Blog →

AWS launches omnichannel ordering with Bedrock AgentCore and Nova 2 Sonic

COVERAGE [1]

  1. AWS Machine Learning Blog TIER_1 · Sergio Barraza ·

    Omnichannel ordering with Amazon Bedrock AgentCore and Amazon Nova 2 Sonic

    In this post, we'll show you how to build a complete omnichannel ordering system using Amazon Bedrock AgentCore, an agentic platform, to build, deploy, and operate highly effective AI agents securely at scale using any framework and foundation model and Amazon Nova 2 Sonic.