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Cursor praised for resolving billing issue after user criticism

A user who previously criticized Cursor for a billing issue and a session hack has now expressed appreciation for the company's customer service. The user's account was unexpectedly billed $123 across three intervals, even after attempting to disable on-demand usage and disconnecting from the internet. Cursor ultimately resolved the issue professionally and without complication for the user. AI

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RANK_REASON User feedback on a specific product feature/issue.

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Cursor praised for resolving billing issue after user criticism

COVERAGE [1]

  1. r/cursor TIER_2 English(EN) · /u/tayyabwarrior ·

    I CRITICIZED last month, so it's only right I APPRECIATE as well. Big ups to cursor ❤️🤝

    <table> <tr><td> <a href="https://www.reddit.com/r/cursor/comments/1udfjcf/i_criticized_last_month_so_its_only_right_i/"> <img alt="I CRITICIZED last month, so it's only right I APPRECIATE as well. Big ups to cursor ❤️🤝" src="https://preview.redd.it/rfnfmy79y09h1.jpeg?width=640&a…