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Anthropic faces user complaints over poor customer service

Users on Reddit are expressing frustration with Anthropic's customer service, noting a lack of accessible human agents even for paying customers. This issue appears to be widespread, with multiple users reporting similar difficulties in reaching support. AI

IMPACT Poor customer support could hinder adoption and user trust in AI services.

RANK_REASON User-generated complaints on Reddit about customer service.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Anthropic faces user complaints over poor customer service

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/Swimming-Square-3173 ·

    why is anthropic allowed to have near almost non existent customer service?

    <!-- SC_OFF --><div class="md"><p>Even chatgpt has customer service. Anthropic having bad customer service paints a very bad picture of them and speaks volumes...I have never been able to get ahold of a human agent and I pay for pro. When you search reddit you find that everyone …