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OpenAI users report usage limits and model access issues

A user on Reddit reported encountering a usage limit on their OpenAI Pro 5x plan, despite having ample usage remaining. Additionally, they were unable to access the 'gpt-5.3-codex-spark' model, receiving an error message indicating it's not supported with a ChatGPT account. Attempts to contact OpenAI support through their help website also failed, with the customer support chat returning an error. AI

IMPACT Potential friction for users of OpenAI's premium plans, indicating possible issues with service delivery or model availability.

RANK_REASON User-reported issue with a commercial product.

Read on r/OpenAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

OpenAI users report usage limits and model access issues

COVERAGE [1]

  1. r/OpenAI TIER_2 English(EN) · /u/MarketingLower7497 ·

    You've hit your usage limit. Upgrade your plan or add credits to continue, or try again at 10:39 PM.

    <!-- SC_OFF --><div class="md"><p>hey guys i upgraded to Pro 5x and after some prompts i get &quot;You've hit your usage limit. Upgrade your plan or add credits to continue, or try again at 10:39 PM.&quot; while i have tons of usage left, when i try to use codex 5.3 spark i get &…