A user is experiencing a persistent issue with their Pro subscription for the Cursor IDE, reporting that access has not been granted for two days. Despite contacting support and providing evidence of consistent payment, the user claims the support team is not adequately addressing the bug, suggesting billing issues and offering generic troubleshooting steps. The user expresses frustration with the support experience, linking it to the company's recent valuation. AI
IMPACT Indicates potential friction in user experience and support for AI-integrated tools.
RANK_REASON User-reported issue with a specific software product's subscription service.
AI-generated summary · Google Gemini · from 1 sources. How we write summaries →
