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Cursor Pro subscription access issues frustrate users

A user is experiencing a persistent issue with their Pro subscription for the Cursor IDE, reporting that access has not been granted for two days. Despite contacting support and providing evidence of consistent payment, the user claims the support team is not adequately addressing the bug, suggesting billing issues and offering generic troubleshooting steps. The user expresses frustration with the support experience, linking it to the company's recent valuation. AI

IMPACT Indicates potential friction in user experience and support for AI-integrated tools.

RANK_REASON User-reported issue with a specific software product's subscription service.

Read on r/cursor →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Cursor Pro subscription access issues frustrate users

How we ranked this

Signal score
0 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Tool
User-reported issue with a specific software product's subscription service.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
High
Clearly on-topic for AI-industry coverage.
Story freshness
107 days old
Aged out of breaking-news scoring windows; ranking reflects the durable signal from the full source set.

Full methodology in our editorial standards.

COVERAGE [1]

  1. r/cursor TIER_2 English(EN) · /u/DextrorsaL ·

    Still no access to my Pro Subscription

    <!-- SC_OFF --><div class="md"><p>Original Post: <a href="https://www.reddit.com/r/cursor/comments/1ub0s2y/report_issue_sub_taking_forever_to_register/?utm_source=share&amp;utm_medium=web3x&amp;utm_name=web3xcss&amp;utm_term=1&amp;utm_content=share_button">https://www.reddit.com/…