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AI chatbots increasingly used for news, but user trust remains low

By PulseAugur Editorial · [1 sources] ·

A recent report indicates a rise in the use of AI chatbots for news consumption, with 10% of global users now engaging weekly, an increase from 7% last year. Despite this growing adoption, trust in the news provided by these AI tools remains low, and a significant majority of users (96%) rarely or never click through to the original sources for more information. AI

IMPACT AI chatbots are becoming a more common source for news, but low trust and limited engagement with original sources pose challenges for information integrity.

RANK_REASON Article discusses trends and user sentiment regarding AI chatbots for news consumption, based on a report.

Read on The Decoder →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

AI chatbots increasingly used for news, but user trust remains low

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Signal score
0 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Commentary
Article discusses trends and user sentiment regarding AI chatbots for news consumption, based on a report.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, opinion
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
Standard
On-topic for AI-industry coverage; kept in the public index.
Story freshness
82 days old
Aged out of breaking-news scoring windows; ranking reflects the durable signal from the full source set.

Full methodology in our editorial standards.

COVERAGE [1]

  1. The Decoder TIER_1 English(EN) · Matthias Bastian ·

    More people get news from AI chatbots, but trust remains low

    <p><img alt="" class="attachment-full size-full wp-post-image" height="768" src="https://the-decoder.com/wp-content/uploads/2026/06/ai_news_chatbot.png" style="height: auto; margin-bottom: 10px;" width="1376" /></p> <p> According to the Reuters Institute's Digital News Report 202…

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