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AI chatbots increasingly used for news, but user trust remains low

A recent report indicates a rise in the use of AI chatbots for news consumption, with 10% of global users now engaging weekly, an increase from 7% last year. Despite this growing adoption, trust in the news provided by these AI tools remains low, and a significant majority of users (96%) rarely or never click through to the original sources for more information. AI

IMPACT AI chatbots are becoming a more common source for news, but low trust and limited engagement with original sources pose challenges for information integrity.

RANK_REASON Article discusses trends and user sentiment regarding AI chatbots for news consumption, based on a report.

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AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

AI chatbots increasingly used for news, but user trust remains low

COVERAGE [1]

  1. The Decoder TIER_1 English(EN) · Matthias Bastian ·

    More people get news from AI chatbots, but trust remains low

    <p><img alt="" class="attachment-full size-full wp-post-image" height="768" src="https://the-decoder.com/wp-content/uploads/2026/06/ai_news_chatbot.png" style="height: auto; margin-bottom: 10px;" width="1376" /></p> <p> According to the Reuters Institute's Digital News Report 202…