PulseAugur
EN
LIVE 11:13:35

Cursor accused of billing trap and holding accounts hostage

A user is warning others about Cursor's billing practices, claiming their $20 Pro plan unexpectedly incurred additional "On-Demand Usage" charges. Despite never intending to use the service as a pay-as-you-go API, the user found extra charges on their card. Cursor support reportedly refused a refund, citing that on-demand usage was enabled with a specific limit, which the user believes was automatically set to an unusual amount like $41. Furthermore, the user states they were unable to set the on-demand limit to $0 and that their account is now held hostage due to a previously unknown invoice, preventing account deletion and card removal. AI

IMPACT Highlights potential user experience issues and billing transparency concerns with AI-powered tools.

RANK_REASON User complaint about a specific product's billing practices.

Read on r/cursor →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Cursor accused of billing trap and holding accounts hostage

COVERAGE [1]

  1. r/cursor TIER_2 English(EN) · /u/Fun_Net7931 ·

    Beware of Cursor’s on-demand billing trap — my $20 Pro plan drained my card, and now they are holding my account hostage

    <table> <tr><td> <a href="https://www.reddit.com/r/cursor/comments/1u9vwv8/beware_of_cursors_ondemand_billing_trap_my_20_pro/"> <img alt="Beware of Cursor’s on-demand billing trap — my $20 Pro plan drained my card, and now they are holding my account hostage" src="https://preview…