A Reddit user is experiencing issues with Anthropic's Claude AI, reporting that it has become useless due to recent cybersecurity changes. The user is seeking a refund for their annual subscription but is encountering a bot that refuses to process the refund and closes the session. They are looking for options to contact a human representative. AI
IMPACT This user's experience highlights potential customer service issues and usability problems with AI tools, but has minimal direct impact on the broader AI industry.
RANK_REASON User complaint about a product, not a significant industry event.
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