Why AI Still Misses the Mark in Security Operations Centers
Despite advancements in AI for security operations centers (SOCs), many still struggle with high mean time to resolution (MTTR), analyst burnout, and missed attacks. Current AI deployments excel at correlating alerts and providing investigation starting points, reducing raw alert volume and false positives significantly. However, AI's effectiveness is limited by fragmented systems, data quality, and workflow integration, particularly in the post-detection phase where coordination and approvals cause significant delays. AI
IMPACT AI integration in security operations centers faces challenges in reducing response times and analyst workload, despite successes in alert triage and reduction.