The current AI hype reminds me of the enthusiasm for digitizing services ten years ago and the experiences gained from it: "The checked services"
A recent surge in AI hype is drawing parallels to the enthusiasm for service digitalization a decade ago. Initial analyses of these digitalized services have not demonstrated significant cost savings for public administration. This suggests that the current AI trend might also face challenges in delivering tangible financial benefits. AI
IMPACT Current AI hype may not yield expected cost savings for public administration, mirroring past digitalization challenges.