The best bug reports were written by the suspect
An e-commerce company integrated an LLM into its review process for risky invoice orders to reduce false alarms. While the LLM improved triage speed, its most significant impact was identifying long-standing bugs in the system. These bugs included incorrect overdue invoice flagging, misclassification of unshipped prepayments, and a loyalty credit loophole, all of which were uncovered when human reviewers disagreed with the LLM's assessment. AI
IMPACT Demonstrates how LLMs can serve as an audit tool for existing software, uncovering hidden bugs and improving operational efficiency.