Optimising Temporary Accommodation Placement Across London with AI-Powered SaaS in E-Governance Systems
A new AI-powered Software-as-a-Service (SaaS) system called DOMUS has been developed to optimize temporary accommodation placement in London. Created at the University of East London and customized for the London Borough of Newham, DOMUS integrates case records, policy rules, and rental listings. It uses a combination of rule-based filtering and LLM-assisted search to improve efficiency and adherence to placement constraints, while maintaining audibility and staff satisfaction. AI
IMPACT Demonstrates the feasibility of using AI and LLMs for public sector efficiency and value creation in resource-constrained environments.