Cursor Changed My Plan from Pro to Ultra Without My Consent
A Cursor user reported that their subscription was unexpectedly upgraded from Pro to Ultra without their consent. After receiving emails about a refunded Pro subscription and a failed payment, they discovered their account was on the higher tier. Cursor support initially stated they could not revert the subscription, leading to user dissatisfaction and a further investigation by the company. AI
IMPACT User frustration with subscription management may impact adoption of AI-powered tools.