Why The Problem Isn’t The Policy — It’s The Process
Indus Action, founded by Tarun Cherukuri in 2013, aims to streamline India's social protection system, which struggles to deliver benefits despite a $150 billion annual spend. The organization partners with 20 state governments to simplify access to entitlements, which often involve a burdensome ten-step process. By focusing on critical life moments and integrating technology with community workers, Indus Action has connected 3.2 million people to benefits and plans to reach 800 million by 2030. AI
IMPACT Focuses on improving government service delivery and social protection systems, with a mention of LLMs solving knowledge questions, but not core AI development.