The Future Is Agentic, But Only When Applied Correctly
Agentic AI, poised to become a significant collaborator in work, carries both revolutionary potential and substantial risks. Unlike reactive generative AI, agentic AI can take action based on its responses, executing multi-step workflows to achieve goals. While valuable for internal operations in sectors like banking and healthcare, its deployment in customer-facing or high-stakes decision-making roles presents significant safety and liability concerns, prompting calls for regulatory guidance. AI
IMPACT Highlights the dual nature of agentic AI, emphasizing its potential for operational efficiency while cautioning against risks in high-stakes applications.