GuidaPA: Privacy-Preserving Chatbot for Public Administration via Federated Learning
Researchers have developed GuidaPA, a chatbot designed for the Italian Public Administration that utilizes Federated Learning to preserve data privacy. The system was trained on documentation from SIGESON and SIDFORS, with plans to extend its use to sensitive internal data. GuidaPA incorporates role-based access control and secure client-side processing, achieving performance close to centralized fine-tuning while keeping data localized. AI
IMPACT Demonstrates a viable approach for deploying AI in sensitive public sector environments without centralizing data.