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[2/2] 224 sources

Multi-source AI news clustered, deduplicated, and scored 0–100 across authority, cluster strength, headline signal, and time decay.

  1. COMMENTARY · Mastodon — fosstodon.org English(EN) ·

    quick founder note i am not convinced ai should be the first layer of customer support at Mixpost we chose human support intentionally customers and leads often

    The founder of Mixpost has expressed skepticism about using AI as the primary layer for customer support. They believe that customers often prefer human interaction, especially when dealing with complex issues, and that human support provides a sense of relief and genuine connection. This approach was intentionally chosen for Mixpost, and the founder considers it the correct decision for their SaaS product. AI

    IMPACT Suggests that human interaction remains critical for customer support, even as AI capabilities advance.

  2. COMMENTARY · Mastodon — sigmoid.social English(EN) ·

    We’re entering a buggy era where broken behavior is treated as normal. Mixpost relies on official platform APIs, and too often we waste days debugging our side,

    The social media management tool Mixpost is experiencing significant issues due to reliance on official platform APIs, leading to wasted debugging time. Developers are finding that problems often originate from the API providers themselves, leaving them dependent on external fixes. This situation highlights a growing trend where flawed system behavior is becoming normalized. AI

    We’re entering a buggy era where broken behavior is treated as normal. Mixpost relies on official platform APIs, and too often we waste days debugging our side,

    IMPACT This commentary on API reliability and normalization of buggy behavior may indirectly impact AI developers relying on external APIs for their tools.