AI Doesn't Have ROI
The author argues that the AI industry faces a significant crisis due to the inability to measure return on investment (ROI) and, more critically, the actual cost of AI services. This is exacerbated by the inherent unreliability of LLMs and the opaque billing models used by companies like Microsoft for GitHub Copilot, which have led to customer frustration over unexpected token consumption. The piece suggests that many current AI hype pieces are misleading due to this lack of cost transparency and measurability. AI
IMPACT Highlights critical issues in AI cost management and ROI, potentially impacting enterprise adoption and pricing models.