Brief

Southwest Airlines and MGM Resorts are both undergoing significant business model changes to adapt to evolving consumer expectations and economic pressures. Southwest is moving away from its traditional model by ending free checked bags and open seating, aiming for long-term sustainability and a wider appeal to premium travelers. MGM Resorts has introduced its first all-inclusive package to address customer concerns about value and hidden costs, amidst a challenging tourism market and a proposed takeover bid. AI

The role of Chief Operating Officer (COO) is increasingly seen as a direct path to the CEO position, with companies prioritizing operational expertise to manage complex processes and drive execution, especially in the AI era. Executive search firms identify four key career tracks for aspiring COOs: enterprise operators, supply chain strategists, finance-focused margin managers, and digital systems builders. These insights will be discussed at the Fortune COO Summit, featuring leaders from Nike, MGM Resorts, and Chipotle. AI