"You have to standardize before you optimize." James Clear, Atomic Habits (2016) I got handed the optimization first. An LLM aimed at a help desk nobody had sta
An AI professional found that optimizing an LLM for a help desk was ineffective because the underlying systems were not yet standardized. By reversing the process to standardize first and then optimize, the LLM's application became more logical and successful. AI
IMPACT Highlights the importance of foundational system design before applying AI solutions for effective implementation.