Enhancing Target-Guided Proactive Dialogue Systems via Conversational Scenario Modeling and Intent-Keyword Bridging
Researchers have developed a new method to improve proactive dialogue systems that aim to guide conversations toward specific targets. The approach introduces "conversational scenario modeling" by incorporating user profiles and domain knowledge to dynamically influence system responses. Additionally, "intent-keyword bridging" is used to predict keywords for upcoming turns, offering more flexible guidance. Evaluations show these techniques significantly enhance proactivity, fluency, and informativeness in guided conversations. AI
IMPACT Enhances AI's ability to steer conversations toward specific goals, improving user experience in targeted dialogue applications.