Telegram Mini App for Restaurants: Bookings, IIKO, CRM, Grafana, and Telegram API in One System. A Restaurant Holding with 10 Restaurants Used the First Version
A restaurant holding with 10 locations has developed a Telegram Mini App that has evolved into a comprehensive digital system. Initially used for guest engagement, the app now integrates reservations, event management, menus, and customer communication. It has expanded to include over 200 features and connects with systems like IIKO, CRM, and Telegram API, supporting 11,000 monthly active users. AI
IMPACT Niche tooling improvement; minimal industry-wide impact.