Gig workers are endlessly exploited. AI could make more of us share their fate | AI (artificial intelligence) | The Guardian Klarna hired back workers they fire
Companies are increasingly using AI to fragment jobs, shifting towards a gig economy model for both blue-collar and white-collar workers. While AI can automate menial tasks, it also enables companies to reduce full-time employment by hiring contract workers for more complex duties. This trend, exemplified by Klarna's customer service approach, could lead to a wider precarity of work across various industries, diminishing benefits and job security. AI
IMPACT AI integration may lead to a widespread shift towards precarious gig work, impacting job security and benefits across industries.
- Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass
- Uber
- University of North Carolina at Chapel Hill
- Alexandrea Ravenelle
- Hustle and Gig: Struggling and Surviving in the Sharing Economy
- DoorDash
- Klarna
- Sebastian Siemiatkowski
- Taskrabbit
- Microsoft Research
- The Guardian
- Mastodon
- AI