Your Agent Passed Every Test. It's Still Going to Break in Production.
The operational playbook for deterministic software services, known as DevOps, is insufficient for the emerging field of AI agents. Agents exhibit non-deterministic behavior, making traditional testing and continuous integration pipelines inadequate for production environments. A new discipline, termed AgentOps or GenAIOps, is emerging to address these challenges by focusing on continuous evaluation and specialized, decomposed agents that communicate over open protocols. AI
IMPACT New operational practices are needed to manage the non-deterministic nature of AI agents in production.