One thing surprised us while building an AI-powered keyboard: people seemed to care far less about AI generation than we expected.
A team building an AI-powered keyboard discovered that users were more interested in AI's ability to streamline existing tasks than to generate new content. They observed that users frequently employed AI for small actions like sharing locations or retrieving quick information, which reduced the need for context switching between applications. This suggests that the next wave of AI user experience might focus on continuity and reducing friction, rather than solely on advanced intelligence or generation capabilities. AI
IMPACT Suggests a shift in AI product development focus towards workflow continuity and friction reduction, potentially impacting future UX design.