Why AI Underperforms in Real SOCs: Closing the Performance Gap Between Demos and Live Security Operations
AI systems in Security Operations Centers (SOCs) often underperform significantly in real-world deployments compared to their impressive demonstrations. This performance gap, typically a 45-50% reduction in effectiveness, is primarily a systems-engineering challenge rather than a flaw in the AI models themselves. Issues such as data fidelity, validation processes, agent architecture, and governance are critical factors that lead to problems like hallucinations and false positives, ultimately eroding trust and productivity within SOC teams. AI
IMPACT Highlights critical challenges in deploying AI for security operations, emphasizing systems engineering and MLOps over model performance.