PhD study: UX Designers & AI/ML Practitioners to test a "Trust in LLM-based Chatbots" Design Method (~25 min, anonymous) [R]
A PhD researcher at Mainz University of Applied Sciences is conducting a study to evaluate a new design method aimed at improving user trust in AI/LLM-based chatbots. The method helps designers and developers determine appropriate trust-related interface elements based on the specific use context. The study seeks participants, including UX designers and AI/ML practitioners, to apply this method to a sample case and provide feedback on its clarity, usefulness, and applicability. The survey is anonymous and takes approximately 20-30 minutes to complete. AI
IMPACT This research aims to improve how users interact with and trust AI chatbots, potentially leading to more effective and reliable AI applications.