Omnichannel ordering with Amazon Bedrock AgentCore and Amazon Nova 2 Sonic
Amazon Web Services has introduced a new solution for building omnichannel ordering systems that integrate voice and digital channels. This system leverages Amazon Bedrock AgentCore for secure, scalable AI agent deployment and Amazon Nova 2 Sonic, a speech-to-speech foundation model, for real-time voice interactions. The architecture separates frontend, AI agent, and backend services, utilizing managed AWS services for authentication, order processing, and location-based recommendations to reduce operational overhead. AI